Ok, so apparently I'm not the only one having iPod connection problems. At this moment, this thread on iPodlounge is 233 messages long, with the general consensus being that it's an iPod firmware problem with no real solution. You either have problems or you don't, and if you have problems there's no easy or foolproof fix.
Now that I have Firewire working, though, I'm just not going to mess with USB for a little while. I'll revisit it in a couple weeks and try the scorched-earth strategy a few people have advocated in that thread - uninstalling and reinstalling all of the Apple software and reformatting the iPod through Windows (as Apple themselves suggest on their site).
What a pain in the butt.
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